Returns & Exchanges
At endota spa, we want you to be completely satisfied with your purchase. If you are not entirely happy with your skincare or wellness products, we offer a 30-day return policy for items in original condition.
Contact Support
Reach out to our customer care team within 30 days of purchase to initiate your return request and receive a Return Authorization number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all seals are intact and including a copy of your original receipt or order confirmation.
Send Your Return
Affix the provided shipping label and drop your package at any authorized postal service location; please retain your tracking information for peace of mind.
Receive Your Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing